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What is Klarna and how can I pay with it?Updated 2 years ago

Klarna is a payment method that offers a number of payment options, including direct payments, pay after delivery, and installments plans. Their goal is to provide a smooth purchase experience for customers, independently of how they chose to pay. 

To purchase with us through Klarna, you just need to be set up on the Klarna app, and connect your credit/debit card to your account/username there. Please note that Klarna is currently only available as a form of payment for US customers, on our US website.

You can learn more about Klarna here: https://www.klarna.com/us/ 

 

How do the 4 interest-free installments work?

The cost of your purchase is split into 4 payments, paid every 2 weeks, without interests or extra fees. The payments are charged automatically, starting from the time your order is confirmed. You can view the complete terms here: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_us/checkout#paylaterin4 

How does the "Pay later in 30 days" work?

Once we have confirmed the shipment of your order through a confirmation email, Klarna will send you a digital invoice due in 30 days. You will receive your order and you can keep what you like, and return the rest of the items. (However, please note that Chamberlain Coffee kindly advices that, for the wellbeing of our customers, we will not be accepting returns for any of our coffee products. You can see more about our return policy here: https://chamberlaincoffee.zendesk.com/hc/en-us/articles/360055371753-Do-you-currently-accept-returns-)

Once you have kept what you wish to purchase, you can pay your final balance with a valid payment method (credit card, debit card or bank account). This "Pay later in 30 days" option is also free of any upfront payment, fees or interest. You can view the complete terms here: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_us/checkout#DigitalInvoice 

How does the 6–36 month financing work?

If you choose to open an account with Klarna at checkout, the 6–36 month financing option will be available. This open-end line of credit, provided by WebBank in partnership with Klarna, lets you to pay for your purchases over time. You can view the complete terms here: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_us/account-terms 

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Please note that credit score and credit history is taken into consideration by monthly financing applications to decide f the application is to be approved.

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You can see Klarna's complete terms of service here: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_us/checkout#plcard 

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How can I get in contact with Klarna?

Please reach out to the Klarna team at any time using the following link: https://www.klarna.com/us/customer-service/  

 

 

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