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Chamberlain Coffee

Home page of the Chamberlain Coffee Help Center

Chamberlain Coffee Help Center

Have a question? Click here to check our FAQ page.

Hello there! Please rest assured that we are roasting day & night to get orders out as soon as possible.

To check our shipping and delivery times' estimates, please check our FAQ article here: https://chamberlaincoffee.gorgias.help/en-US/how-long-does-shipping-take-302618 

As soon as your order has shipped, you will receive a message with the tracking details at the email address associated with your order. Sometimes these messages can land in the spam folder by mistake, please be sure to check there just in case, as well as adding us as a verified contact, so you get all our messages :)

For further assistance, please don't hesitate to contact us over chat or to our service email address hi@chamberlaincoffee.com ♥

How long does shipping take? 

Hi there! As as long as the order is still processing and hasn't begun being picked and packed, we can assist in updating /cancelling your order. To submit an order update/cancel request, please reach out to us through chat (business hours are Mon-Fri 10-3pm PST) or through our sevice email address hi@chamberlaincoffee.com (business hours are Mon-Fri 9-5pm PST). 
However, please note that we cannot guarantee that we will be able to accommodate any changes once the order is placed. If your order has already begun being picked and packed, is labeled or already in transit, it is unfortunately out of our hands, and we will no longer be able to update it or cancel it.

Can I modify / cancel my order? 

Hi there! You can check important information on how to manage your subscription from your account here: https://chamberlaincoffee.gorgias.help/en-US/articles/subscriptions-88139 

• If you are unable to log into your account, please click the following link and submitting your email address used for the purchase: https://chamberlaincoffee.com/tools/recurring/get-subscription-access
 
(Please note that the account email that will be sent to you can sometimes end up in the spam/promo folders, so please also make sure to check there, just in case :)

• If you have logged in and you are unable to see your subscription's information, please make sure the email address you are using is the same emaila ddress associated to your subscription purchase.

How can I modify my subscription?

Hi there! We greatly appreciate your interest in Chamberlain Coffee. For all business, press, collaborations and job inquiries, please reach out to us at business@chamberlaincoffee.com, so that your message can be directly reviewed by our business team.

Are you open to collaborations / business offers? 

Hi there! You can check the ingredients' label pictures at each item's main page, on our website.

However, are here are the ingredients for some of our most popular items:

Non-flavored coffee blends.
(Family, Social Dog, Careless Cat, Early Bird, Night Owl, Sleepy Sloth, Elephant Blend)
Our non-flavored coffee bags contain only quality, freshly roasted coffee. There are no nuts, almonds, peanuts, cashews, pistachios or any other ingredient in there whatsoever. Also, our roasting facility roasts and processes only coffee beans day and night.

These blends describe some "flavor notes" or "flavor hints", but that only refers to the way the coffee tastes. These flavor notes are determined by  type of roast, origin of the bean, and ratio/blend of different coffees. 

Flavored coffee blends:
(Fluffy Lamb, Witty Fox, Pumpkin Spice)
Our flavored blends include organic, all natural, vegan flavoring. 

Non-Flavored Matcha
(Original Matcha)
Organic Japanese matcha powder, stone-ground from premium Japanese tencha leaves.

Flavored-Matcha: 
(Vanilla, Chocolate, Mango)
Organic Japanese matcha powder, stone-ground from premium Japanese tencha leaves, plus flavorings made of all-natural flavors and aromas.

What are the ingredients of your products? 

Hello there! Thank you so much for your order! Please rest assured that we are roasting day and night to get orders out as soon as possible.

To check our shipping and delivery times' estimates, please check our FAQ article here:https://chamberlaincoffee.gorgias.help/en-US/how-long-does-shipping-take-302618

As soon as your order has shipped, you will receive a message with the tracking details at the email address associated with your order. Sometimes these messages can land in the spam folder by mistake. To ensure you receive all of our messages, please add us as a verified contact and check your spam folder.

For further assistance, please don't hesitate to contact us over chat or to our service email address hi@chamberlaincoffee.com.

Get more information

black cherry collection 🍒

monthly artist series

subscriptions

shipping and tracking

your Chamberlain Coffee account

apparel

rewards program

our coffee ☕

matcha tea 🍵

cocoa grizzly 🐻

chocolate bar xl 🍫

chocolate covered beans

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