To-Go Cups, Tumblers, Mugs, Mason Jars and Straws

Totes

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Chamberlain Coffee

Your frequently asked questions about our accessories - find them here!

Accessories

accessories

Cafe Hours

Cafe Address

Is this a permanent location?

Do alternative milks cost extra?

Will more locations open across the country?

What is “Emma’s touch” on the menu?

What coffee blend is used in your espresso and brewed drinks?

What syrup brand do you use?

Can I buy coffee bags in-store?

Which milk brands do you use?

Chamberlain Coffee Cafe

I have trouble accessing my account

How can I create an account?

How can I change the settings/preferences for my subscription?

How can I update the next charge date for my upcoming subscription order?

How can I update the frequency of my subscription?

How can I update the payment method for my next order?

How can I swap my item for my next orders?

How can I change the item variety or quantity I will get on my next order?

How can I re-activate my subscription?

How can I add a one-time item to my next subscription order?

Subscription management

How can I cancel my subscription?

How can I cancel my subscription if I do not have a Chamberlain Coffee account?

Will cancelling my subscription prevent an already existing order from shipping?

Can I cancel my subscription at any time?

Cancelling a subscription

Will shipping fees apply to each recurring order from my subscription?

Payments

subscriptions

How much is shipping?

Where do you ship from?

How long does shipping take?

Where do they ship internationally?

Shipping and delivery

Can I update my order?

Can I update my shipping address?

Can I update the billing address?

Can I cancel my order?

Update and cancel

US & Canada website

Shipping Carriers

How can I track my order?

I can't find my order number.

Order info

shipping and tracking

How to create Chamberlain Coffee Account

I have created an account but I didn't get a confirmation email

Sign Up

I reset my password and I didn't receive a confirmation email

I forgot my passowrd

Log In

your Chamberlain Coffee account

Do any of the coffee blends contain nuts, almonds, peanuts, cashews, chocolate or pistacchios?

Sometimes the coffee can taste nutty, but does it actually have nuts?

Any allergy restrictions to note?

Ingredients / Allergies

Complete nutrition facts

How many calories are in each coffee pack?

What is the caffeine content for each of your blends?

Nutrition facts

How many servings does a 10oz coffee bag make?

Servings per bag

Do the single serve bags ever expire?

What is the best way to store the coffee bags and single serve packets?

Expiration and storage

Can I use the Fancy Mouse Espresso blend for my espresso machine?

What are the details on the ground coffee?

What is the difference between the coffee in the 12oz bags and the single serve bags?

Coffee grind

Is the coffee organic?

Is it vegan?

Where do the beans come from - what countries?

Our coffee beans

Where is Chamberlain Coffee roasted?

Coffee making process and location

Does the cold brew have espresso roast in it?

Roast

our coffee

Directions

Nutrition Facts

Nutrition Facts / Directions

Matcha Info

matcha

How many cups of coffee can you make with one Chamberlain Coffee single serve bag?

How many single serve bags do you recommend for a liter container of cold brew?

Coffee and water amounts

How long does it take for a single serve coffee bag to brew fully?

Brewing

Can the coffee be made into a latte?

Can you make the coffee into a smoothie?

What makes cold brew coffee different from other coffee?

Cold brew, smoothies and lattes

preparation

Does the Mason Jar Large's lid include an opening for straws?

For how long can the To-Go Cups keep beverages hor/cold?

Can I add hot water to my Transparent Tumbler?

Can I put ice directly to my Mason Jar?

Can I pour hot water into my Mason Jar?

How many ounces can each of the Tumblers, Jars and Mugs hold?

Are they dishwasher safe?

What are they made of?

Do the straws fit in the travel tumbler?

What is the fabric of the totes?

How do you recommend the totes to be washed?

What is Afterpay and how can I use it?

What payment methods are accepted?

What is Klarna and how can I pay with it?

Payment methods

My order didn't go through but my card was still charged.

Payment issues

payments

Do you currently accept returns?

If my order has been refunded, how long does it take for the refund to reflect in my bank account?