Do you currently accept returns?Updated 2 years ago

Please note that, for the wellbeing of our customers, we will not be accepting returns for any of our coffee products.

Customers have the right to return an order within 14 days from receiving the order. This right only applies in the case that the product and its original packaging can be returned in the same condition as when received. Return labels are not provided and customers have to return the order at their own expense. Chamberlain Coffee LLC holds the right to additional charges if the return does not meet this criteria. If customers use their right to send back an order they should contact Chamberlain Coffee LLC in order to get an address to send the goods to. Chamberlain Coffee LLC has warehouses in Europe and the United States. 

If an item is defective or damaged in any way on arrival, Chamberlain Coffee LLC should be contacted within 14 days for information about compensation. Chamberlain Coffee LLC holds the right to refuse any returns made after this timeframe.