You have a rolling 12 months to stay in the Membership Level once you earn that level. After that initial 12 month period, if you don't earn enough beans to meet the Membership Level threshold, you will be downgraded to the appropriate level based on

<span data-sheets-userformat="{&quot;2&quot;:13185,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hi __,\n\nThank you for reaching out!\n\nYou have a rolling 12 months to stay in the Membership Level once you earn that level. After that initial 12 month period, if you don&apos;t earn enough beans to meet the Membership Level threshold, you will be downgraded to the appropriate level based on the number of beans you&apos;ve earned. Using your points does not level you down; it&apos;s based on points earned, not balance.\n\nI hope this helps :)\n\nCheers! &#x2665;&quot;}">You have a rolling 12 months to stay in the Membership Level once you earn that level. After that initial 12 month period, if you don&apos;t earn enough beans to meet the Membership Level threshold, you will be downgraded to the appropriate level based on the number of beans you&apos;ve earned. Using your points does not level you down; it&apos;s based on points earned, not balance.

How do I keep my Membership Level?

Membership Levels are based on number of beans you earn in total while in the program, not your current balance. :)

<span data-sheets-userformat="{&quot;2&quot;:13185,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hi __,\n\nThank you for reaching out!\n\nMembership Levels are based on number of beans you earn in total while in the program, not your current balance. :)\n\nCheers! &#x2665;&quot;}">Membership Levels are based on number of beans you earn in total while in the program, not your current balance. :)

What happens to my Membership Level if I spend my beans?

To move to a higher Membership Level you just need to earn beans! :) Each level has a total number of beans you must earn in order to move up.

<span data-sheets-userformat="{&quot;2&quot;:13185,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:11}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Hi __,\n\nThank you for reaching out!\n\nTo move to a higher Membership Level you just need to earn beans! :) Each level has a total number of beans you must earn in order to move up.\n\nCheers! &#x2665;&quot;}">To move to a higher Membership Level you just need to earn beans! :) Each level has a total number of beans you must earn in order to move up.

How do I move to a higher Membership Level?

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Chamberlain Coffee

Membership Levels

rewards program

Black Cherry Coffee Blend - General Information

Cherry Mason Jar and Mug - General Information

Cherry Robe & Slippers - General information & Return Policy

Black Cherry Matcha Latte 🍒

black cherry collection 🍒

What is the artist series subscription?

How are the artists selected?

Artist series general info

What is the deadline to order for each artist?

When will your order be shipped every month?

Ordering and shipping

monthly artist series

I have trouble accessing my account

How can I create an account?

How can I change the settings/preferences for my subscription?

How can I update the next charge date for my upcoming subscription order?

How can I update the frequency of my subscription?

How can I update the payment method for my next order?

How can I swap my item for my next orders?

How can I change the item variety or quantity I will get on my next order?

How can I re-activate my subscription?

How can I add a one-time item to my next subscription order?

Subscription management

How can I cancel my subscription?

How can I cancel my subscription if I do not have a Chamberlain Coffee account?

Will cancelling my subscription prevent an already existing order from shipping?

Can I cancel my subscription at any time?

Cancelling a subscription

subscriptions

How much is shipping?

Where do you ship from?

How long does shipping take?

Where do they ship internationally?

Shipping and delivery

Can I update my order?

Can I update my shipping address?

Can I update the billing address?

Can I cancel my order?

Update and cancel

US & Canada website

Shipping Carriers

How can I track my order?

I can't find my order number.

Order info

shipping and tracking

How to create Chamberlain Coffee Account

I have created an account but I didn't get a confirmation email

Sign Up

I reset my password and I didn't receive a confirmation email

I forgot my passowrd

Log In

your Chamberlain Coffee account

Return policy apparel - Sweats, crewnecks, hoodies, shirts, slippers, robes.

apparel

How can I join?

If I have an account already, do I need to sign up?

How do I sign up?

I've already purchased previously, how come I don't have any beans?

What is a bean?

How do I redeem my beans for rewards?

I've already Subscribed, how come I don't have any beans?

How do the Beans work?

What are "Invitation only" offers?

What is "Exclusive content"?

Special features!

Do any of the coffee blends contain nuts, almonds, peanuts, cashews, chocolate or pistacchios?

Sometimes the coffee can taste nutty, but does it actually have nuts?

Any allergy restrictions to note?

Ingredients / Allergies

Complete nutrition facts

How many calories are in each coffee pack?

What is the caffeine content for each of your blends?

Nutrition facts

How many servings does a 12oz coffee bag make?

Servings per bag

Do the single serve bags ever expire?

What is the best way to store the coffee bags and single serve packets?

Expiration and storage

Can I use the Fancy Mouse Espresso blend for my espresso machine?

What are the details on the ground coffee?

What is the difference between the coffee in the 12oz bags and the single serve bags?

Coffee grind

Is the coffee organic?

Is it vegan?

Where do the beans come from - what countries?

Our coffee beans

Where is Chamberlain Coffee roasted?

Coffee making process and location

Is the cherry flavor strong or mild?

Flavor

Does the cold brew have espresso roast in it?

Roast

our coffee ☕

Directions

Nutrition Facts

Nutrition Facts / Directions

Matcha Info

matcha tea 🍵

Preparation

Nutrition facts + ingredients

cocoa grizzly 🐻

Chocolate info

Manufacturer info: Dream Chocolate

Manufacturer info

chocolate bar xl 🍫

Is this product Halal?

General questions that apply to both varieties

What are the ingredients? Any allergy restrictions to note?

What are the nutrition facts?

Dark Chocolate variety

Milk variety

chocolate covered beans

How many cups of coffee can you make with one Chamberlain Coffee single serve bag?

How many single serve bags do you recommend for a liter container of cold brew?

Coffee and water amounts

How long does it take for a single serve coffee bag to brew fully?

Brewing

Can the coffee be made into a latte?

Can you make the coffee into a smoothie?

What makes cold brew coffee different from other coffee?

Cold brew, smoothies and lattes

preparation

Chamberlain Coffee x Bodum - 34oz French Press

Chamberlain Coffee x Bodum - 12oz French Press

Chamberlain Coffee x Bodum - Cold Brew Press

Chamberlain Coffee x Bodum - Milk Frother

Chamberlain Coffee x Bodum - Coffee Grinder

Chamberlain Coffee x Bodum - Full Collection

Our Bodum Collection!

Does the Mason Jar Large's lid include an opening for straws?

Can I add hot water to my Transparent Tumbler?

Can I put ice directly to my Mason Jar?

Can I pour hot water into my Mason Jar?

How many ounces can each of the Tumblers, Jars and Mugs hold?

Are they dishwasher safe?

Dimensions

What are they made of?

Do the straws fit in the travel tumbler?

To-Go Cups, Tumblers, Mugs, Mason Jars and Straws ♥

What is the fabric of the totes?

How do you recommend the totes to be washed?

Totes

How do you recommend to wash the Baseball Cap?

What is the material of the Baseball Cap?

What are the measurements of the Baseball Cap?

Baseball Cap

accessories

What is Afterpay and how can I use it?

What payment methods are accepted?

What is Klarna and how can I pay with it?

Payment methods

My order didn't go through but my card was still charged.

Payment issues

payments

Do you currently accept returns?

If my order has been refunded, how long does it take for the refund to reflect in my bank account?

Returns and exchanges

returns and exchanges

Are Chamberlain Coffee products Halal or Kosher?

Certifications

Do you sell the Chamberlain Coffee products in stores?

Points of sale

What are the ingredients & nutrition facts for the Chamberlain Coffee x Offlimits Coffee Cereal?

Ingredients / Nutrition Facts

Chamberlain Coffee x Offlimits Coffee Cereal